Question 1

What happens when I get in touch with Crane Pest Control?

Accepted Answer

We start with a free survey — we come out, inspect thoroughly to find where pests are coming from and where they have been active, then explain clearly what we found and what we recommend. No obligation and no pressure.

Question 2

How much does pest control cost — do you give fixed quotes?

Accepted Answer

Every property is different, so we never quote blind. After the free survey we provide a fixed written price before any work begins — fair and clear, with no hidden extras. Many of our customers comment on our value for money.

Question 3

Are you insured and is the work guaranteed?

Accepted Answer

Yes, we are fully insured. All treatments and work carry a workmanship guarantee, and we will return if problems persist after treatment.

Question 4

How quickly can you come out, and are you available at weekends?

Accepted Answer

We aim to respond as fast as possible and are available at weekends when needed. If you have an urgent problem, call us and we will do our best to attend the same day or next day.

Question 5

How do I know you will solve the problem and not just treat the symptoms?

Accepted Answer

We carry out a proper survey on every job — tracing entry points, checking where activity has been and inspecting drains where relevant. We tell you exactly what we find and give you practical advice on permanent prevention so the pests cannot come back.

Question 6

What areas do you cover?

Accepted Answer

We are based in Burstow and cover Horley, Crawley, Lingfield, Redhill, East Grinstead, Reigate, Godstone, Oxted, Caterham, Dorking and the wider Surrey and West Sussex area. Call us to check if we cover your postcode.

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