Question 1

How does the fireplace installation process work?

Accepted Answer

It starts with a free site survey where I assess your home, chimney or flue requirements, and talk through your options. Once we've agreed on the right fireplace or stove for you, I'll provide a fixed written quote, then carry out the installation to a proper standard, leaving everything clean and tidy.

Question 2

Do you provide fixed quotes, and how much does an installation cost?

Accepted Answer

Yes. Every job is quoted individually after a free, no-obligation site survey, so the price reflects your specific fireplace, flue and property. You'll always have a clear written quote before any work is agreed.

Question 3

Are you insured, and is the work guaranteed?

Accepted Answer

Yes, all installations are fully insured. With over 25 years of experience, every job is carried out to a proper standard so you can trust the finished result.

Question 4

How long does a fireplace or stove installation take?

Accepted Answer

It depends on the type of installation and whether flue or chimney work is involved. Straightforward fire replacements can often be done in a day, while wood-burner installations with new flue systems may take longer. This is confirmed during your survey.

Question 5

Do you offer finance or help with any available grants?

Accepted Answer

I can talk through your options during the survey, but any finance or grant availability depends on your circumstances and current schemes. Get in touch to discuss what might apply to your installation.

Question 6

What areas around Colchester do you cover?

Accepted Answer

I cover Colchester and the surrounding area, including Wivenhoe, Marks Tey, West Bergholt, Tiptree, Elmstead Market, Ardleigh and Coggeshall. If you're nearby and unsure, just give me a call.

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